Description
This book is one of a series of books entitled Essential Skills for the Public Sector. It sets out the process of identifying a clear vision, SMART objectives, strategies and action plans for public sector and not-for-profit organisations. Business planning is an essential process to ensure the long term future viability and sustainability of an organisation. It gives direction and a framework within which public services can be delivered and continuously developed to meet the challenges of change and constraints. Effective planning assists managers to ensure they deliver the best possible service within the resources available. There are worked examples and practical exercises which allow the theory to be put into practice, encouraging self-development and continuous improvement. The style is simple, easy to read, and accessible to staff at all levels within an organisation. It is an essential addition to a manager’s toolkit of skills and knowledge.
THE CORPORATE FRAMEWORK
Having a Vision
Developing a Mission Statement
A Corporate Framework for Planning
Strategic Planning
Summary
Business Planning Process
Contents of a Business Plan
Attributes of a Business Plan
Uses of the Business Plan
Summary
Stating the Aims
Setting the Objectives
Performance Indicators
Summary
SWOT
PEST
Sensitivity
Priority Matrix
Summary
IMPLEMENTING STRATEGIES AND ACTIONS
Developing Strategies
Action Planning
Monitoring Results
Revising the Plan
Summary
PRACTICAL ASPECTS OF PLANNING
Realistic Timescales
Cost
Business Plan Implementation
Presenting and Disseminating the Plan
Business Planning Cycle
Dealing with Uncertainty
Problem Solving
Summary
FINANCIAL ASPECTS
Financial Requirements
Unit Costs
Sources of Finance
Financial Forecasts and Assumptions
Financial Performance Indicators
Financial Strategy
Summary
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