The Public Sector Manager 2nd Edition

The public sector manager needs to have the correct mix of skills to deliver the public services of the future.
This book is one of a series of books entitled Essential Skills for the Public Sector. It focuses on the skills and knowledge that a public sector manager should have, including their key attributes; customer focus; management techniques; decision making; value for money; quality service provision; and entrepreneurship. The style of the book encourages self-development and continuous improvement with the inclusion of skill based exercises, and practical self-assessment activities. The style is simple, easy to read, and accessible to staff at all levels within an organisation. Apart from assisting managers in their personal development it can be used as a catalyst for team development and organisational change. Whilst there are many management titles, there are relatively few targeted specifically for the public sector which is a major employer and contributor to the economy. The management of public funds is even more important in times of austerity when budgets are constrained and in many cases reducing. All our titles seek to benefit the effectiveness and efficiency of the public sector, with an emphasis on value for money, ensuring that the best possible service is provided from the public funds available.